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Billing/Invoice Coordinator

This position requires a high energy level with a focus toward customers and a strong desire to succeed. Excellent organizational skills, attention to detail and excellent communication skills are required.
Duties Include:
Validate and complete Billing/Invoicing for a high volume of service repair requests daily.
Take ownership of service calls from creation of service request through service completion, escalating issues to supervisors and technicians as needed.
Reassign work as needed, making judgments based on current workloads & priorities.
Regular contact of customer to communicate status changes.
Professionally field customer complaints and attempt to resolve, involving supervisor when necessary. ? Maintain inventory and supplies needed to perform work and fill the logistics coordinator roll, which includes sourcing, ordering and tracking needed parts and supplies.
Qualification:
High School or equivalent 3 years experience in customer service repair /dispatching.
Proficient with computers, Windows applications (Oracle experience a plus).
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.


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